Privacy Policy

Let’s talk about your privacy

Privacy Policy for Cames.AI

Effective Date: 2024

At Cames.AI (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or use our AI tools and virtual assistants.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any information you provide when purchasing, registering, or interacting with our services.

  • Usage Data: Interactions with our platform, time spent on pages, clicks, and navigational behavior.

  • Technical Data: IP address, browser type, device identifiers, operating system, and cookies.


2. How We Use Your Information

We use collected information to:

  • Deliver and manage AI-powered services and digital products

  • Process payments and manage transactions

  • Provide customer support and respond to inquiries

  • Send service updates, newsletters, and promotional offers (you may opt-out at any time)

  • Analyze user behavior and improve platform functionality


3. Payment Information (via Stripe)

We use Stripe to process payments securely. We do not store your full credit card information on our servers. All payment data is processed through Stripe in accordance with its Privacy Policy and industry-standard encryption protocols.


4. Use of AI Tools (OpenAI, ChatGPT, Agentic AI)

When using our virtual assistants or AI services, your inputs may be processed using third-party AI platforms such as OpenAI's ChatGPT API. These interactions may be used to provide contextual responses or enhance service quality. We do not use this data for profiling or unauthorized data mining. Your privacy is respected and protected under our agreements with these providers.


5. Sharing Your Information

We may share information with trusted third parties solely to perform services on our behalf, such as:

  • Payment processors (e.g., Stripe)

  • Email marketing tools (e.g., Mailchimp or similar)

  • AI technology providers (e.g., OpenAI)

  • Analytics providers (e.g., Google Analytics)

All third parties are required to maintain confidentiality and use your data only as instructed by us.

We do not sell or rent your personal information.


6. Cookies and Tracking

We use cookies to personalize your experience and improve our services. You can manage cookie preferences in your browser settings.


7. Your Rights – GDPR (EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you

  • Correct or delete inaccurate or outdated data

  • Object to or restrict data processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, email info@cames.ai.


8. Your Rights – CCPA (California Residents)

If you are a California resident, you may:

  • Request to know what personal data we collect and share

  • Request deletion of your data

  • Opt-out of the sale of personal data (we do not sell your data)

  • Designate an authorized agent to make requests on your behalf

Submit CCPA requests to info@cames.ai.


9. Data Security

We implement technical and administrative safeguards to protect your information. However, no system is entirely secure. Always use strong passwords and secure your account credentials.


10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including for legal, contractual, and operational reasons.


11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.


12. Children’s Privacy

We do not knowingly collect data from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.


13. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date."


14. Contact Us

Cames.AI
Email: info@cames.ai
Website: https://www.cames.ai